Return & Replacement Policy

Return Policy

We offer a 7-day return window, which means you can request a return within 7 days of receiving your item.

To be eligible for a return:

• The item must be unused and in its original packaging.
• You must provide the receipt or proof of purchase.

To initiate a return, send us an email. Once your return request is approved, we will provide you with instructions on how and where to send the item.

Please note: items returned without prior authorization will not be accepted.

Replacement Policy

If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof.

Once we receive and inspect the returned item:

• We will confirm the eligibility for a replacement.
• If approved, a replacement will be delivered within 7–10 business days.

Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.

Contact Us

For any return or replacement request, write to us at hello@tvakya.com or WhatsApp +91 7023804286 within the eligible window.